Terms of service

 

Terms of Service
Effective Date: Oct. 6, 2025

Welcome to Ivory Los Angeles. By accessing or using our website, purchasing from us, or engaging with any of our services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

These Terms of Service ("Terms") apply to all users of this site, including browsers, customers, and content contributors. If you do not agree to these Terms, you may not access our website or use any of our services.

2. Online Store Terms

By using our website or purchasing a product, you confirm that:

  • You are at least the age of majority in your state or province of residence.

  • You are providing accurate and complete information.

  • You will not use our products for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Services

All products and services are subject to availability. We reserve the right to:

  • Limit the quantities of any products or services we offer.

  • Discontinue or change products without notice.

  • Refuse or cancel orders that appear to be fraudulent or violate these Terms.

4. Pricing & Payments

All prices are listed in USD and are subject to change without notice. We reserve the right to correct pricing errors at any time. Payments are processed securely through third-party payment providers. By placing an order, you agree to pay all charges incurred by your account.

5. Return & Refund Policy

All sales are final.
We only accept returns or issue refunds in cases where the error was on our end (e.g., wrong item, damaged product, or order mistake). For full details, please refer to our Return & Refund Policy.

6. Intellectual Property

All content on this website — including logos, product designs, images, text, and branding — is the property of Ivory Los Angeles and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our express written permission.

7. User Conduct

You agree not to use our site or services:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate intellectual property rights

  • To transmit malware or harmful code

  • To collect or track personal information of others

We reserve the right to terminate your use of the service for violating any of these prohibited uses.

8. Limitation of Liability

Ivory Los Angeles shall not be held liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our products or services. Our liability is limited to the amount paid by you for the product or service.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party materials or websites and assume no liability for any third-party services.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page. It is your responsibility to check this page periodically for updates.

11. Contact Us

For questions about these Terms of Service, please contact us at:
📧 Ivoryhilllosangeles@gmail.com